Click here to buy movie posters!
Click here to buy movie posters!

Frequently Asked Questions

FAQ




      Question:

         I'd like to send a gift certificate to a friend or relative. Is there a way to do this?

      Answer:

         Absolutely!!!

         You'll be purchasing your gift certificate through Paypal which is safe and secure, and
         you can choose to buy for any amount from $5.00 to $1,000.00.

         The recipient must have to have a Paypal account to use the certificate.

         Upon receipt, all they need to do is enter the certificate number at the time of checkout
         to receive their gift. You can send it by e-mail or print it out and deliver it in person.

         There are no expiration dates on these certificates. Store prices are subject to change.

         You can click on this link to read all of Paypal's terms and conditions.

         To purchase a gift certificate simply click on the button below...

      Question:

         Does your store have a physical location?

      Answer:

         Sorry, but no. We're strictly cyberspace guys!

         That saves us a lot of money on overhead so that we can keep your prices low.

         We DO NOT accept local pickups.

         However we do have an eBay Store that you can visit.

         You can also click on this link to view a few of our Best Sellers.



      Question:

        What forms of payment do you accept on this website?

      Answer:

         Our standard method of payment is Paypal, however if you wish to pay with a credit card
         a Paypal account is not required.

         Credit card customers can use Visa, Mastercard, American Express or Discover cards to
         make their purchases. At checkout it is important to complete all of the required information.
         Bear in mind that there is a $20.00 minimum order on this website and California residents
         will pay 8.25% sales tax.

         If you currently have a Paypal account you can shorten the checkout process by clicking the
         "Get Paypal Info" button on the first page of checkout. This will give you instant access to your
         stored Paypal information.

         Both methods are secure and we (The Old Tin Shack) will never have access to your financial
         information.

         If you don't have a Paypal account, they're easy to set up. You'll find that it's a very fast and
         easy way to buy and sell online. Please click on the button below to get started.          


Additional Options


         We do not accept personal checks or money orders on this site, however we do accept
         them at our eBay Store. If you have any trouble with checkout, please Contact Us.



      Question:

         Does your website have a minimum order?

      Answer:

         Yes, the minimum order is $20.00.

         Also bear in mind that California residents will be required to pay sales tax.



      Question:

         It appears that your website is missing some of its graphics and buttons. What's up?

      Answer:

         Unfortunately certain internet browsers will not this website well. We have found that some
         older versions of Internet Explorer and AOL browsers will not display our buttons and other
         site features.

         If you find this to be the case, we highly recommend either using another browser (such as
         Netscape, Firefox, Safari, Opera etc.) or upgrade to a newer version of your current browser.







      Question:

         I've searched through your store and still can't find what I'm looking for. Any suggestions?

      Answer:

         We carry over 850 tin sign designs with new arrivals coming in regularly and we'll be adding
         a variety of other items in the future. However we have also partnered with a large group of
         sellers on Amazon.com and hand picked a huge number of items you might be interested in,
         including over 500 tin signs we don't carry.

         Please visit our Amazon Store and be sure to visit this website regularly for new arrivals.



      Question:

        Do you ship internationally?

      Answer:

        No, at this time we only ship to the United States, APO's and U.S. territories, as well as Canada.
        However we DO ship internationally to MOST countries at our eBay Store. Different store, same
        products and no minimum purchase. We invite you to drop on by.

        Please refer to the Shipping Calculator at checkout for a quote on shipping costs.



      Question:

        What is your return policy?

      Answer:

        We have a no return policy on most items, with a one exception.

        Items are represented as accurately as possible in our photographs, but there will almost
        always be slight variations in color due to the lighting we use in our photography and the wide         variety of computer monitor color variations.

        The one exception to our return policy is a surface flaw that we may have missed during our
        pre-shipping inspection. Buyer will be responsible for the return shipping cost and can request         either a replacement (if available) or a refund.

        All returns must be received within 30 days of purchase.

        Other than that, all sales are final.



      Question:

        How long will it take for my items to arrive?

      Answer:

        Generally speaking, we ship all of our packages on the next business day. Sometimes
        sooner if possible. We do not ship on weekends or holidays.


        Domestic Shipping:

        U.S.P.S. PRIORITY: Generally 2-3 Working Days

        - This option is available to ALL U.S. addresses, including Hawaii, Alaska, APO addresses
           and U.S. territories.

           Shipments to Hawaii, Alaska APO's and U.S. territories will take slightly longer.

        U.S.P.S. GROUND: Generally 5-7 Working Days

        - Choose this option if you would like to receive a flat rate of $7.50 on your shipment. This
           shipping method is only available to customers in the Continental U.S. and excludes Alaska,
           Hawaii, APO addresses and U.S. territories. Also note that U.P.S. WILL NOT deliver to P.O.
           boxes. Please choose Priority shipping if this option is not available to your address.

        STANDARD AIR: Generally 3-5 Working Days

        - This option is available to both U.S. and Canadian customers. Some parts of Canada may
           take slightly longer and some addresses may be excluded.

        U.P.S. Next Day Air: Next Business Day

        - This option is available to all U.S. destinations including APO's and U.S. terrorities excluding
           P.O. Boxes. For P.O. deliveries, please choose U.S.P.S. Priority Mail.

        U.P.S. 2nd Day Air: Two Business Days

        - This option is available to all U.S. destinations including APO's and U.S. terrorities excluding
           P.O. Boxes. For P.O. deliveries, please choose U.S.P.S. Priority Mail.

        U.P.S. 3 DAY SELECT: Three Business Days

        - This option is available to all U.S. destinations including APO's and U.S. terrorities excluding
           P.O. Boxes. For P.O. deliveries, please choose U.S.P.S. Priority Mail.

        Please note that free shipments are shipped via U.P.S. Ground and will may take longer than
        other ground deliveries depending on the size of the order. Also note that Free Shipments
        cannot be delivered to P.O. Boxes.

        Whenever possible we will send you a tracking number. If you have any problems with
        delivery, please Contact Us and we will check on the delivery status for you.


        Shipping To Canada:

        U.S.P.S. STANDARD TO CANADA: Time Estimate Calculated At Checkout

        - This option is ONLY available to Canada.

        At this time we DO NOT ship to countries other than the United States and Canada on this
        website, however you are welcome to visit our eBay Store Store which DOES ship overseas and
        has no minimum purchase. Note that we DO NOT offer flat rates or free shipping to Canada.

        For more details on payment and checkout, please visit our Checkout & Shipping page.



      Question:

        Is there a minimum purchase amount on this website?

      Answer:

        Yes, in order to complete your checkout you must make a minimum purchase of $20.00.
        However, if you are only interested in purchasing a single item, please visit our eBay Store.
        There is no minimum on that site and we also offer more payment options.



      Question:

         How can I qualify for FREE SHIPPING?

      Answer:

         We offer two big shipping price breaks for our valued customers on this site.

         The first is an everyday low flat rate of $7.50 no matter what quantity of items you order.
         Tin signs are expensive to ship simply because of their weight, but we're willing to make
         less to sell you more.

         You can order as many items as you like for the same low flat rate. This rule applies
         ONLY to buyers in the Continental United States and excludes Alaska, Hawaii, APO
         addresses , U.S. territories and Canada.

         Bear in mind that this website has a $20.00 minimum order

         If you are a buyer in the Continental U.S. you also qualify for FREE SHIPPING on orders
         that reach or exceed $150.00. When you go to checkout be sure to choose the "Free Shipping"
         option if your order reaches this amount. If you do not choose this delivery method you will be
         charged $7.50.

         Also note that Free Shipping CANNOT be sent to P.O. Boxes.

         Free shipping will be sent via U.P.S. Ground delivery & may take longer to arrive than Flat Rate.
         This service is only available in the Continental United States and excludes Alaska, Hawaii,
         APO addresses, U.S. territories and Canada.

         For more details, please check out Checkout & Shipping page.



      Question:

         Do you offer an Affiliate Program? I want to make some extra money on my website.

      Answer:

         Not yet, although we're considering it. In the meantime, why not take a look at our
         Affiliate Programs page for some of our favorite programs.

         This page is still under constuction, so check back frequently.



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      More questions?    Send Us A Message!